Frequently Asked Questions
Meal Delivery FAQ’s
We deliver to most neighborhoods in Coastal San Diego. If you're unsure if you're in our delivery zone, try to place an order, and when you enter your shipping address, you will be given the option for local delivery, or notified that we cannot deliver to your address.
We deliver meals every Tuesday between 9 AM and 4 PM. Orders must be placed by Saturday to ensure delivery the following Tuesday.
We have 4 main course entrees that rotate each week. You can customize your bundle by selecting which entrees you'd like to include from our order page. Each entree comes with an Animal Protein or Vegan option. Please note that we're unable to customize individual meals beyond these options. If you subscribe weekly, you can update, pause, or cancel your subscription anytime.
Yes, our menu changes weekly to feature fresh, seasonal ingredients. You'll receive an email with the updated menu and can customize your order based on your preferences.
Our meals are gluten-free, refined sugar-free, seed oil-free, organic, and regenerative. If you have additional dietary restrictions or allergies, please let us know when you place your order or reply to our weekly menu email.
Subscriptions are automatically billed weekly until canceled or paused. You receive a 10% discount off of orders by subscribing weekly. You can modify, pause, or cancel your subscription at anytime.
You can update, pause, or cancel your subscription at anytime. Simply login to your account to review and make any changes. You must update your subscription by Saturday for it to take effect by the following Tuesday.
For further assistance email us at support@saltandsoilsd.com
Click this link to view our Subscription Update Guide. - How to update subscription
We have partnered with World Centric use only compostable, sustainable packaging for all our meals. Our commitment to the environment also includes partnering with organizations to plant a tree for every meal purchased.
Standard: A generous single-serving meal with about 4–6 oz of protein, paired with seasonal vegetables (4–6 oz) and a wholesome starch or grain. Perfect for most customers who want a balanced, nutrient-dense portion.
Our containers are compostable and microwave-safe, but we recommend transferring to a plate for best results.
Entrees
Remove any cold dressings, fresh garnishes, or pickled onions before reheating.
- Microwave: Open lid slightly. Heat 90 sec–3 min, stirring halfway.
- Stovetop: Medium-low heat with a splash of water or olive oil, 5–7 min.
- Oven: 350°F, covered with foil, 10–15 min.
Stuffed squash & enchiladas work best with the oven method.
Salad
Best enjoyed cold. Dressing may thicken when chilled — let it sit at room temp 5–10 min, then shake well. Add dressing and crunchy toppings just before eating.
Want warm protein? Remove protein from greens and reheat separately (microwave 30–60 sec or flash-sear 2–3 min), then place back on cold greens.
Noodle & Grain Bowls
- Cold: Toss with dressing and enjoy as-is.
- Warm: Remove fresh herbs, garnishes, and cold dressings first. Microwave 60–90 sec or warm in a skillet with a splash of water, 3–5 min. Add sauce after heating.
Breakfast
Overnight oats, parfaits, and chia puddings are designed to be enjoyed cold. Stir well before eating.
Prefer it warm? Microwave 30–90 sec on medium power, or warm gently on the stovetop with a splash of coconut milk. Add granola or crunchy toppings after heating.
Frozen items: thaw at room temp for 20 min before serving.
Desserts & Treats
- Chilled: Best straight from the fridge for ideal texture.
- Softer: Room temp for 5–15 min, or microwave 10–15 sec.
Storage & Freshness
- Meals & salads: Enjoy within 3–5 days.
- Breakfast items: 3–6 days refrigerated.
- Treats: 5–7 days refrigerated, up to 1 month frozen. Store in an airtight container.
You can view our full reheating guide here:
Reheating Instructions →
Because our meals are prepared fresh in batches each week, we aren't able to customize individual dishes, remove ingredients, or make substitutions within a dish. Full ingredient lists are on every menu item, so you can choose the dishes that fit you best, and you're always free to change which dishes are in your order before the Saturday cutoff. For fully customized cooking, our Private Chef service is the right fit.
Reviewing your order and the ingredient lists is your responsibility, since you know your allergies best. Every meal is cooked fresh in batches in a shared kitchen, so the surest way to keep your orders right for you is to choose dishes that don't contain your allergens. We send a preview of your upcoming order every Wednesday, and the full ingredient list is on every dish, so you can look it over and change any dish before the Saturday cutoff. As a backup, if we happen to spot a dish you've ordered that contains one of your allergens, we'll do our best to swap it for another dish on that week's menu, but we can't catch every one, so the review comes down to you.
Private Chef Services FAQ’s
Our private chef services include creating personalized menus tailored to your preferences, curating a custom meal plan with you, and delivering your meals at an agreed-upon time. We cater to a variety of dietary needs and focus on using organic, regenerative ingredients—bringing a restaurant-quality dining experience to the comfort of your home.
To book a private chef, you can fill out our contact form on the website or email us directly at support@saltandsoilsd.com. We’ll discuss your needs, dietary preferences, and event details to create a customized experience.
Absolutely! Our meals are naturally gluten-free, refined sugar-free, and seed oil-free. We can also accommodate vegan, vegetarian, paleo, keto, and other specific dietary preferences. Just let us know your needs when you book.