Frequently Asked Questions
Meal Delivery FAQ’s
We deliver to most neighborhoods in San Diego, California. If you're unsure if you're in our delivery zone, try to place an order, and when you enter your shipping address, you will be given the option for local delivery, or notified that we cannot deliver to your address.
We deliver meals every Tuesday between 10 AM and 2 PM. Orders must be placed by Saturday to ensure delivery the following Tuesday.
Each week, we send out an email with the upcoming menu, as well as post it on our website. You can reply to that email with any customizations or dietary preferences. Please respond by Sunday to ensure we can accommodate your requests.
Yes, our menu changes weekly to feature fresh, seasonal ingredients. You'll receive an email with the updated menu and can customize your order based on your preferences.
Our meals are gluten-free, refined sugar-free, seed oil-free, organic, and regenerative. If you have additional dietary restrictions or allergies, please let us know when you place your order or reply to our weekly menu email.
Yes, you can pause or cancel your subscription at any time. To pause, simply email us at hello@saltandsoilsd.com. To cancel, please just login to your account and cancel there. Please make sure to do so by Saturday to take effect before the following Tuesday delivery.
Subscriptions are automatically billed weekly until canceled or paused. You receive a 10% discount off of orders by subscribing weekly.
We have partnered with World Centric use only compostable, sustainable packaging for all our meals. Our commitment to the environment also includes partnering with organizations to plant a tree for every meal purchased.
Private Cheffing FAQ’s
Our private chef services include creating personalized menus tailored to your preferences, cooking meals in your home, and providing a unique, restaurant-quality dining experience. We cater to a variety of dietary needs and focus on using organic, regenerative ingredients.
To book a private chef, you can fill out our contact form on the website or email us directly at hello@saltandsoilsd.com. We’ll discuss your needs, dietary preferences, and event details to create a customized experience.
We cater a wide range of events, including intimate dinners, family gatherings, and special celebrations. We work closely with you to create a menu that suits the occasion and your guests’ tastes.
Absolutely! Our meals are naturally gluten-free, refined sugar-free, and seed oil-free. We can also accommodate vegan, vegetarian, paleo, keto, and other specific dietary preferences. Just let us know your needs when you book.
Yes, we provide all the ingredients for your meal. We typically use your kitchen equipment, but we can bring specific items if needed. We’ll discuss this during the planning process to ensure everything is ready for your event.
We take great care in transporting and setting up our food to maintain freshness and quality. We use appropriate heating or cooling methods depending on the menu, ensuring everything is served at the ideal temperature.