How to Update Your Subscription
Follow these simple steps to manage your subscription — skip an order, update your meal plan, or adjust your billing and shipping info in just a few clicks.
Step 1: Log In to Your Customer Portal
There are two ways to access your portal:
- Direct link: saltandsoilsd.com/tools/bundle-subscriptions
- From the website: Click "Login" in the top-right corner. [See Image for Reference]
Step 2: Update Your Order (Skip, Edit Meals, or Change Meal Frequency)
Once logged in, you'll land on your subscription overview page. Click the "Manage" button to open your full subscription portal.
From your portal, you can make the following updates to your upcoming order:
- To skip an order: Click "Skip" to skip your next order entirely, or click "Edit" to choose a specific date instead.
- To change your meal selections: Click "Edit" under "Organic Meal Plan." This routes you to the menu selection page, where you can use the "+" and "–" buttons to add or remove meals based on your preference, then click "Save" in the lower-right corner.
- To change your number of meals per week: On the same menu selection page, go to "# Meals / Week" in the lower-left corner and select your preferred number.
- To Pause/Cancel Subscription: Scroll to the bottom of your portal. You'll find the options to pause or cancel your subscription there.
[See Images for Reference]
Step 3: Update Billing or Shipping Information
Scroll down to the Shipping Info or Payment Method section and click "Edit" next to the information you'd like to update.
Still have more questions?
Check out our FAQs for answers to our most commonly asked questions.
Salt + Soil meals are intentionally larger and more nutrient-dense than typical meal prep companies.
Abundant Size (Most Popular):
- ~1.5 times the size of a standard meal.
- Created for athletes, highly active lifestyles, postpartum moms, or anyone who prefers a more substantial plate.
- Abundant Size Breakdown:
- ~3 oz of sauce
- ~6 oz (170g) protein
- ~1.25 cup carb
- ~1.25 cup veggie
Standard Size:
- Designed for balanced, everyday nourishment. Perfect for customers with a standard appetite who want a balanced, nutrient-dense portion.
- Standard Size Breakdown:
- ~2 oz of sauce
- ~4-6 oz of protein
- ~4-6 oz carb
- ~4-6 oz veggies
- Both! You’ll set up your meal plan when you first sign up, but you can easily add, remove, and swap meals at any time. Our menu changes weekly with both Animal Protein and Vegan options to showcase the best seasonal ingredients, so you'll always get fresh variety and never get bored. You can leave your subscription on autopilot and your meals will rotate automatically, or you can log into your account each week to handpick exactly what you want.
- Our meal plans are primarily a subscription service, but you can also place a 1-time order. On subscription, you will receive the same number of meals each week during your delivery days. Our entrees, breakfasts, and dessert rotate weekly. Your meals will automatically rotate based on your previous order, but you may always update the number of meals or entree selection at any time through your account. You may pause or cancel your subscription at any time.
Yes, you can pause or cancel your subscription at any time. Simply click the manage subscription link in any of our order update emails, or go directly to our website and click “Manage Subscription.” You can also email us at anytime at support@saltandsoilsd.com and we are more than happy to assist. All updates must be made by Saturday to take effect before the following Tuesday delivery.
- Subscriptions are automatically billed weekly until canceled or paused. You receive a 10% discount off of orders by subscribing weekly. You can modify, pause, or cancel your subscription at any time through your account or by emailing us at support@saltandsoilsd.com.
We deliver to most neighborhoods in Coastal San Diego. Enter your ZIP code when prompted and you will be notified if we deliver to your area
- We deliver meals every Tuesday between 9 AM and 4 PM. Orders must be placed by Saturday to ensure delivery the following Tuesday.
- If on subscription, you will receive upcoming order notifications, and you will be automatically charged on Saturday.
- On Delivery day, we provide regular text/email updates on your specific delivery time
- Please leave out last week’s bag and ice pack with each delivery.
- Yes, our menu changes weekly to feature fresh, seasonal ingredients. You'll receive an email with the updated menu and can customize your order based on your preferences.
Our meals are gluten-free, refined sugar-free, seed oil-free, organic, and regenerative. If you have additional dietary restrictions or allergies, please reach out to support@saltandsoilsd.com and we will see if we can accommodate.
We have partnered with World Centric to use compostable, sustainable packaging for all our meals. You may dispose of all meal packaging directly in the green compost bin. We also have a reusable bag and ice pack policy to minimize waste. Our commitment to the environment also includes partnering with organizations to plant a tree for every meal purchased.
