How to update subscription

Follow these simple steps to manage your subscription — skip an order, update your meal plan, or adjust your billing and shipping info in just a few clicks.

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Step 1: Log In to Your Customer Portal

There are two ways to access your portal:

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Step 2: Update Your Order (Skip, Edit Meals, or Change Meal Frequency)

Once logged in, you'll land on your subscription overview page. Click the "Manage" button to open your full subscription portal.

From your portal, you can make the following updates to your upcoming order:

  • To skip an order: Click "Skip" to skip your next order entirely, or click "Edit" to choose a specific date instead.
  • To change your meal selections: Click "Edit" under "Organic Meal Plan." This routes you to the menu selection page, where you can use the "+" and "–" buttons to add or remove meals based on your preference, then click "Save" in the lower-right corner.
  • To change your number of meals per week: On the same menu selection page, go to "# Meals / Week" in the lower-left corner and select your preferred number.
  • To Pause/Cancel Subscription: Scroll to the bottom of your portal. You'll find the options to pause or cancel your subscription there.

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Step 3: Update Billing or Shipping Information

Scroll down to the Shipping Info or Payment Method section and click "Edit" next to the information you'd like to update.

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